WARNING: EVERYONE READ THIS THREAD!!!!!!!!!

i will try in the next few days to get to walmart and test the water they sell here in central il. maybe if all of us in differant areas we can figure this out like tracy said, i hope this was just a freak accident because lots of places recomend using walmart water if you don't want to go out a buy a RO unit

Yeah tell me about it that is why I used them!!!

Jojo,
I cut and pasted your thread into the group forum for my area on Reef Central. Everyone is very interested in how this turns out, so I am keeping them posted as well.
I look forward to the next update.

well I got ahold of glacier water servis and Mr. Spencer at wally's. Glacier is going out today to do an independant testing. Mr. Spencer said that he is in a meeting untill tomorrow and will do what he can to get the ball rolling on the breaks. Glacier said they will call me tomorrow Mr. Spencer by the end of the week.

Jojo way to go. You call also call the city on them too. That will really get there attention. I believe it is a $5000 fine. I did the same actions to charter here is WI and finally someone suggested the city. Charter has be treating me like royalty since, however doesn't change the fact that the stink for intenet and cable here in Cross Plains. Nice to see you putting your foot down, if more people did this IMO the big corperations would be more Honest.

i am linking this post to my local fish clubs web site. i know a few people that use thier water when they are in a hurry !!

Please share this info with anyone who will listen as it can still go either way for these companies. If they handel it right it will be a promotion for their customer service. If they handle it poorly it will warn others. Either way it is a fair reflection of how they treat their PAYING customers.

This is the end. I got a call back from steve at glacier water services. He said that after long thought he was going to refund my money. I am leaving to go to the lfs to get an estimate (which they are faxing to him before he will release the check) and put a few things on hold untill the check arrives. It will be for the $610. As I am very happy with how Steve treated me after we got in touch and how the situation was handled I would recomend them (just not for tank water). I will be calling walmart when I get home from the lfs to let them know that the problem has been handled and they no longer need to work on it.

I'm really glad to hear that they took good care of you, Joe! That's fabulous!

Great news. Hope everything works out for you and on a positive note, now you can change the things you didn't like before. If you need help with the estimit let me know and I can also do one for you.