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09-17-2011, 08:54 PM
You are the exception and not the rule. If I may ask, what is your tap wate rTDS, your RO only TDS and how long does your DI stay at 0 TDS? This is what tells the whole story and helps to figure the actual cost of ownership. When DI resin lasts 8 or more times longer its a huge cost savings, it was for me anyway. My old AWI Typhoon III which was supposed to be top of the line gave me 150 gallons of 0 TDS water per D cartridge. My first MaxCap cartridge lasted 830 measured gallons and its been well over 1000 gallons per cartridge ever since. When I spoke with Spectrapure a couple weeks ago they teel me they are developing an even better resin right now and it should be out soon. This is pretty amazing to me and has saved me a ton of money since my tap water TDS is around 630 so eats normal resins.
I'm sorry you had a bad experience but that is not normal and I am sure the Pres. of the company would like to know about it. They have had some problems in the past but they are more than generous to their customers to make up for it. They would not be around in this industry for 25 years if this was the way they do things.
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