Quote Originally Posted by binford4000 View Post
Thanks everyone for the input. I just got home and it seems to be running ok. I am going to reinstall the firm ware and profiles today and see if that smooths things out. I am glad the chiller draws to many amps to put on the apex. It draws close to ten amps so it would defeat the purpose and obviously it is smart not to pug it into it anyway.plan to be on the phone with them in the am. Sure hope they don't give the usual "send it in and we'll take a look at it " answer. As far as trusting just one thing to control the system that is going to change. Good point! It becomes easy to trust these things but when it fails look out. I was thinking about how much money would have been wasted if the chiller hadn't been able to handle the job. It would have easily been in the thousands! Lucky day for sure ! I need to send the chiller company a letter thanking them for making such a good unit !
FYI Neptune doesn't like to do phone support much anymore. Your best bet is to open a ticket on their website and they will open a dialog with you. They even seem to answer that system on the weekend from my experience. You can also post in the forum on their website and usually get some input.