First let me introduce myself, I am Dionne, and I am the operations manager for Reefs2Go.com. I understand that your reply to our PM was "As far as I'm concerned there is no resolution to be had." when we offered to look up your order information and see what we could do to resolve your concern....
We have no way of determining what percentage will be amphipods or copepods or what you are more likely to receive (amphipods or copepods). We explain this in our advertising. However, based on your posting about your December order from us "Got my pod/chaeto pack today! Awesome! Just 3 days from there to here. Very well packaged! A ton of pods! All happy and alive. Scooter the Dragonet is one happy fish and I am one very satisfied customer." The review of your last shipment is very different.
With the thousands of pod packages we ship out weekly we are happy to report that our customer response to our product mirrors that of your December order. We have been keeping mandarins, scooters, clowns, seahorses, pipe fish, etc. happily fed with our pods for years.
I do not know what happened with your order, but we have reached out to see how we can help.I am available to discuss your order and what I can do to help if you should decide to provide me the opportunity.
Miztanks
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